At WebSubstance, we are happy to help build a new site, renovate an existing one, or bring a new level of visibility and functionality to a company’s web footprint. Our expert team builds beautifully executed sites with creative web design strategies. With your input, we create smart and professional designs that spotlight your business’s credibility and expertise.
We specialize in the following:
Functionality and ease-of-use
Responsive design, optimized for mobile phones and tablets
Customizable mobile layout
Online payment features with PayPal or your existing merchant
Events booking capabilities
Coding with php and html
We are experts with WordPress and Joomla! In dealing with all of these very different parts of a web project, our technical teams have gained the breadth of experience that it takes to really support a business client’s web footprint. Although we are a small company with valuable knowledge in what we do, we are proud to say that we have a solid client relationship with our clients/partners. in terms of our personal client relationships there’s a lot of programming power and industry knowledge working for you when you select WebSubstance to help move a web project forward.
We are delighted to have worked on web sites in many different industries and served a range of clients in getting their messages out online. But we’re also proud of the consultative approach that we take – rather than just “making it bigger” or “making it newer,” we look carefully at just what will enhance an existing site. We listen and proceed with the client’s input in mind. We look at different options of online marketing, how best to redesign the visual aesthetic, and what’s really in the best interests of our clients.
It’s this track record of excellent customer service that our clients often talk about when they recommend us to others. It’s the idea that in a world of big solutions and high-pressure services, we take the time to get to know what our clients want, and when they speak, we’re listening.
About 1.5 years ago, I started becoming suspicious that my current website service provider was not really optimizing my website… or doing what needed to be done to get us the proper exposure to new clients and, also, make our website stand out as unique and personable, which is key to the image I wanted our law firm to represent. To my good fortune, Jenny Le and I met each other at a business networking function and she agreed to help me first validate my suspicions at no cost and then come up with a plan to implement and turn things around for our firm. Immediately, when working with Jenny and her team, I noticed just how different I was treated by them as a client. I was not a big client for them, but they made me feel as if I were and took a lot of time to listen to my ideas and understand the image I wanted to present and what we needed to grow our law firm business. Since my new site went live, in the past year, my clients have commented how much they liked my website and that it was what drew many of them to come meet me to talk about their estate plan, probate or family law matter. I also love that Websubtance is a local, family-owned business and they are prompt to support me with each endeavor I may have to improve my site’s exposure, whether through adding a customized Korean page to my site or a handy testimonials widget, or writing a new and amazing blog. You cannot go wrong — unless you decide to use someone other than Websubstance for your web design and hosting. Read more “Patricia E. Tichenor – NOVA Estate Lawyers”
Websubstance has exceeded my expectations with the development of a new company website. They have integrated the various aspects of… my company into one cohesive website that is easy to navigate as well as vibrant and eye catching. Websubstance has also taken over management of the Google Ad words campaign and our Search Engine Optimization. This is a critical part of business development that needs to be constantly evaluated and improved. With the monthly updates and analysis report, I can easily monitor their work. Any adjustments I have requested have been attended to immediately. I feel our company is in good hands and it is reassuring to know I am working with a local company. I highly recommend Websubstance to any company looking to upgrade their website and manage their online advertising. Read more “Kim Krukowski – Mammoth Office Furniture, LLC”
Elaine Lin Wang – Horizon Consulting, LLC, Educational Consulting Services
I am very pleased with Jenny’s web design work on my educational consulting business. First of all, her knowledge of… the technicalities of web design is vast and extremely valuable. She would make sure that the website is user-friendly and built in order to allow for future upgrades. In addition, Jenny has a sharp sense of artistic design. The web design of my site is particularly suitable for my clientele where families who view the website feel invited and do not get lost while navigating through the site. Jenny would match up the appropriate pictures, colors, and size font to produce the feeling desired for my business. Last but not least, Jenny is tremendously accommodating to the needs of her clients. She really listens to what I want for my website and ensures that my ideas are heard and materialized. Moreover, Jenny is super detail-oriented. Every word, every picture, and every page of the website is vetted by her personally. She literally holds my hand through the web design process. I can’t emphasize how pleased I am with the way that my website turns out. I have received a lot of positive feedback regarding my website: professional, clean, easy to navigate, and welcoming. I highly recommend Jenny and her team for your web design needs! Read more “Elaine Lin Wang – Horizon Consulting, LLC, Educational Consulting Services”
Jenny and her team at WebSubstance have been great to work with on our website redesign. In addition to putting… together a great design, they made recommendations about the layout of the website which were a big improvement over our previous site. Throughout the process, Jenny was extremely responsive even past business hours. We would highly recommend Jenny and WebSubstance. Read more “Mike Vazzana – Atlantic Counseling Group”
I’ve been working with Jenny for the last six years. She has great ideas, great work ethic, fair pricing, and… most of all she is always open to my inputs on all the work she does for me. She goes above and beyond to make sure the work she puts out is excellent and very innovative. Both her and Michael are very approachable and never take offense if I ask for changes on the design. I would highly recommend this team and I’m always available to be a reference for them. Read more “Mary Taylor – Brush Strokes Salon”
WebSubstance.com revamped my website when I rebranded. We had two websites from sister companies which I needed to be merged… into one, but not duplicated. They worked with me to ensure that we had a strong message and that everything transitioned seamlessly. Now they perform updates and changes when needed quickly and accurately. I highly recommend them. Jenny is a delight to work with and I have referred WebSubstance numerous times. Read more “Bonnie Little – Home Office Network Solutions”
We were looking to dramatically upgrade our website and Jenny and the good folks at Websubstance were highly recommended to… us. Over the course of a couple of meetings it became clear that we had picked the right firm to do business with. Websubstance’s knowledge of the market place combined with their ability to bring our vision to the new website have made us happy, long term clients. Read more “Stephanie Colburn – Colburn Body Concept”