Most local businesses now understand that they need a web site to reach out to customers. But when it comes to what to publish on the website, some companies are still confused.
There is a sort of generic setup that you could refer to as “Web 1.0” — it’s a landing page with a menu that includes a blog and some other critical links for core information about the business. Set up one of these, post pictures, and you’re done.
However, increasingly, in the Web 2.0 era, this approach is not enough. Companies compete over the Internet for business — so they know that customers want to see specific types of resources on the web. Welcome to the era of multi-format content.
Content in Many Forms
First, there are a number of types of information and digital assets that are important to customers.
Businesses can include case studies and testimonials, or other fact sheets or visualized data solutions to show their track record in an industry, how they approach a product or service, and what they can do to help someone who’s researching a company online. All of this helps make that very important “elevator pitch” to each web visitor, and in many cases, keeps them on the site, helping out reducing bounce rate.
In leveraging these types of resources, the company has to think about format, as well as the grammar and presentation of the different pieces of text. Copy editing and graphic design are a big part of this process. Quality matters in web presentation, and everything has to be just so to get the best result.
Businesses are also realizing that their customers appreciate the company going beyond digital text into the realm of visual resources.
You might embed a YouTube video showing a virtual tour of a local business. You might set up infographics that show key information about a field or industry at a glance. Mobile apps and user friendly web forms are other parts of a “Web 2.0” approach — a more diverse set of resources that lets people do much more through the Internet to interact with the business, rather than just reading long blocks of text.
However you slice it, by leveraging the power of multi-format content to drive traffic to its website, a company can generate interest and leads for its business.
WebSubstance can help. Our battery of digital strategists, designers and creative copy writers work as a team to deliver nothing but the best. Let us help your business with designing infographics, embedded videos, and other items to dress up your web site so that you go to Virginia market with confidence. We can consult on how to do this, and help you figure out what formats of content make the most sense for your company. Contact us now for your next project!